Privacy Policy
At Clay, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our self-improvement social platform.
1. Information We Collect
Account Information
Name, email address, and username
Profile picture (if you choose to provide one)
Subscription and payment information
Account preferences and settings
Activity Data
Goals, tasks, and activities you create and complete
Activity completion times and progress tracking
XP points, gems, and achievement data
Streak information and metrics
Location Data
Temporary location data during location-based activities
Location data is automatically deleted when activities end
Saved locations are stored locally on your device only
Location data is never permanently stored on our servers
Calendar Data
Calendar events you choose to sync with Clay
Only events you explicitly share are accessed
Calendar sync can be disabled at any time in settings
Health Data
Only health data generated within Clay activities is stored on Clay Servers
Health data from other apps is not accessed
You control which health metrics Clay can access
Social Data
Friend connections and social interactions
Messages and communications (currently unencrypted). Do not share critical information
Social posts and activity shares
Photos you add to your posts
Usage Data
App usage patterns and feature interactions
Device type, operating system, and app version
Crash reports and performance data
AI feature usage and interactions
2. How We Use Your Information
We use your information to:
Provide and improve Clay's services and features
Personalize your experience and recommendations
Enable social features and friend interactions
Process transactions and manage subscriptions
Send important updates and notifications
Analyze usage patterns to improve our platform
Provide customer support and respond to inquiries
Ensure platform security and prevent fraud
3. AI and Machine Learning
AI Processing
Clay uses artificial intelligence for various features. Your data may be processed by:
AI goal generation and personalization systems
Food recognition and nutritional analysis
Photo verification for activity completion
Voice command processing and audio analysis
Receipt scanning and expense categorization
Third-Party AI Services
Some data may be sent to third-party AI providers (e.g., OpenAI)
Data is processed according to their privacy policies
We retain AI-generated results to improve service quality
You can limit AI features in app settings
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in these circumstances:
With Your Consent: When you explicitly approve sharing
Social Features: Information shared with friends per your settings
Service Providers: Trusted partners who help operate Clay (e.g., cloud hosting, payment processing)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data:
Secure servers with regular security audits
Access controls and authentication systems
Regular backups and disaster recovery procedures
Employee training on data protection practices
6. Data Retention
We retain your data as follows:
Account Data: Until you delete your account
Activity Data: Historical data retained for progress tracking
Location Data: Temporary only, deleted after activity completion
Messages: Retained until deleted by users
Backup Data: Retained for 90 days for recovery purposes
7. Your Privacy Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and data
Export: Download your data in a portable format
Opt-Out: Disable certain features or data collection
Object: Object to specific data processing activities
8. Children's Privacy
Clay is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
9. International Data Transfers
Clay operates primarily in Canada and the United States. If you access Clay from other regions, your data may be transferred to and processed in these countries. We ensure appropriate safeguards are in place for international data transfers.
10. Cookies and Tracking
Clay uses local storage and analytics to improve user experience:
Essential data for app functionality is stored locally
Anonymous analytics help us understand usage patterns
You can manage data collection in app settings
We do not use third-party advertising cookies
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Significant changes will require your acceptance to continue using Clay. We will notify you through the app or via email about material changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or your data:
Email: support@clayy.ai
Support: Use the in-app feedback system
Response Time: Within 48 hours for privacy inquiries
By using Clay, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.